FAQ

Yes. However Melaleuca discourages organisation changes. Melaleuca will review organisation change requests with written consent of all seven support team members above the Member/Marketing Executive that would like to be moved. An Organisation Change Form (found in the Download & Print Centre) with original signatures is required. Both the person being moved and the enroller need to sign the form. There is a fee of $60.00 for the original move and $20.00 for any related moves. An Organisation Change Form must be completed by the person being moved, their enroller and their entire support team. We suggest you work closely with a Business Development Specialist when undertaking this type of request for change at 0800-08-33-99.

Yes. An enroller can move a personal enrolee to a different position within the month of enrolment by submitting a New Enrolee Change Form. An enroller can move a personal enrolee within his or her business organisation up to two months following the month of enrolment by using the "Enrolee Changes" tool found in the "Enrolment Centre" of the Business Centre, or by submitting to Melaleuca a New Enrolee Change Form with the enroller's signature. Every business or customer below the customer or Marketing Executive being moved will follow the enrolee. The requested move is limited to 20 businesses/customers in the third month of enrolment. There is a $15.00 fee for each Customer or Marketing Executive moved in the organisation.

A Member is considered “inactive” if he or she does not purchase a minimum of 35 Product Points for two consecutive months. If a Member goes inactive, he or she automatically loses position in your organisation.

Two months without producing the Product Point minimum means automatic loss of the person’s marketing organisation.

Because he or she purchased in the third month, he or she will reactivate back into the original organisation in the first available position under his or her original Marketing Executive.

He or she can still purchase directly from the company as a Non-Member and have his or her products delivered to him or her. Non-Members pay the Non-Member Price instead of receiving the 20% to 40% discount as a Member. Non-Members will not maintain an organisational spot in your marketing organisation unless they produce the minimum Product Point requirement to be considered active.

Yes, you can will your business. These transfers must be approved by Melaleuca, Inc. Please call Business Development at 0800-08-33-99.